FAQs

Q1. Why buy from azcdi.co?

Ans: Because we are trying hard…

  • Azcdi has rapidly gained recognition as egypt fastest emerging website for mobile accessories, parts & tools. Also we are best seller on leading e-commerce platforms, including Amazon, Meesho, and Flipkart. We are making it convenient for you to find everything you need for your mobile devices in one place.

Q2. How can I place an order for mobile spare parts on azcdi.co?

Ans: You can place an order by following the steps mention below:

  • Step 1: Type azcdi spare parts in google, Our website will the first one
  • Step 2: Search (it’s right on the top of our website) the desired item.
  • Step 3: Add products into your cart.
  • Step 3: Add products into your cart.
  • Step 4: Add products into your cart.
Q3. Is there any coupon code for new user?

  • Ans: Yes, we do have a coupon code for our new customers who are purchasing from us for the first time. Use code “AZCDINEW” and get Flat 10% off on your 1st order for minimum order value of 500EGP

 

Q4. Do you offer a warranty on your products?

Ans: Bina warrantry ke kuch nahi bikta hai bhai!(nothing sells without warranty)

  • Yes, most of our products come with a warranty. The warranty duration and terms may vary for different products. You can find warranty information on the product page or you can contact our customer support team.

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Q5. What payment methods do you accept?

Ans: Mangta to cash hai!💰

  • But we accept various payment methods, including debit/credit cards, net banking, UPI, and digital wallets like Paytm and Google Pay.

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Q6. Do you offer cash on delivery (COD) as a payment option?

  • Ans: Yes, we do offer cash on delivery (COD) for orders above 1000EGP. You can select COD as your payment method during checkout for your convenience. If you want fast delivery then we suggest you go for prepaid orders.

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Q7. Do Mcare provide fast delivery services ?

  • Ans: Yes, if the order is prepaid, you get your delivery fast as compared to cash on delivery (COD) order.

Q8. What is the delivery time for my order?

  • The delivery time may vary based on your location. Generally, we aim to deliver your order within 2-4 working days.

Q9. Can I cancel my order after it has been placed & do I get the refund if it is prepaid?

  • Ans: Yes, You can cancel your order any time before it is shipped. The refund will reflect in your bank account within an hour.

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Q10. What should I do if I receive a defective or incorrect product?

reach out to our customer support team, just a call away ✆ +201065181918, and we will be happy to assist and resolve your issue at earliest.

we do QC (quality control checks) two times before sending the products to you. But sometimes  his fulfillment team send wrong or defective products by mistake…we are sorry for that, real wala sorry.

 

Q11. Can I purchase spare parts in bulk?

  • Yes, we offer bulk purchasing options for businesses and repair shops. There is a "Wholesale Section" on the home page through which you can contact✆ our wholesale team.

Q12. Can I request a specific spare part that is not listed on your website?

  • Yes , we would appreciate it if you suggest us products and we will try to provide you depending on the availability of the product. You can directly contact our customer support team and ask for your required product.

  • countcat us from by :support@azcdi.com
  • whats app :+201065181918
Q13. Are Azcdi products listed on E-commerce platforms apart from our Website ?

Ans:No

At the present time, we sell on our website and our website’s communication pages only

Q14. Do Azcdi.co have a social media presence ?

Ans:Yes

Yes, we are actively present on various social media platforms. For daily updates you can Follow us on

  • Facebook: @azcdi.co
  • Instagram: @azcdi.co
  • YouTube: @azcdi.co
  • TikTok: @azcdi.co

 

 

Q15. Is azcdi selling new or refurbished spare parts?

  • We provide a wide-range of mobile spare parts. All our products are brand new, ensuring best performance for your mobile phones.